Warranty is License term dependent. Valid for your license term. FRED have a standard return policy for 30 days. We will replace the hardware during this time upon our discretion if found to be defective. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at asdtvar-blackhole@yahoo.co.uk.

Shipping To return your product, you should mail your product to: ACEP INDIA, 4B Grace Building, Moores Garden, Coonoor- 643102, The Nilgiris, TamilNadu. Phone +914232207471/+919487575757 You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the time it may take for your exchanged product to reach you, may vary.